Refund policy

Return Policy

• Return requests must be submitted within 14-days of the delivery date (including weekends and holidays) and once approved, the items must begin shipping within 3-business days.
• Shipping & Handling fees paid on the original purchase are non-refundable.
• Any items purchased at a discount (using a promo code or automatically discounted during a promotion) are *final sale* and not eligible for returns or refunds.
• Customers are responsible for return shipping costs. 
• Exchanges are not available at this time.

Starting a Return

To submit a return request on an eligible order, please use our contact form and include information for the order you’d like to make a return - please include the order number.

Return Process

Glory Goods Co. will provide you with return instructions that must be followed to ensure the products are returned to us safely. This includes reusing the packaging the item(s) were sent to you in (if possible), sharing the tracking information with us, etc.

Once your return is received, our team will inspect the item(s) to ensure they’re free of damage — including free of scratches, creases, stains, etc. If item(s) are returned to us damaged and are not reusable, the damaged item(s) will not qualify for a refund. We recommend purchasing insurance on the packages you return to us, as any damage caused by the courier will result in us being unable to refund the order - so purchasing insurance with the courier will allow you to go through their claims process to get reimbursed. The return print(s) must be received damage-free in order for our team to provide you with a partial or full refund. 

After we receive your return and confirm the item(s) are free of damage, our team will process your refund (minus any original shipping fees) within 7-business days after receipt.